ChatNative gives your ecommerce or retail business a full team of AI digital employees: Sales Rep, Support Agent, Inventory Optimizer, Ads Manager and more. No resumes. No onboarding. Live in minutes.
One command center. Six AI specialists. Every metric, every conversation — live and in control.
The AI workforce
Each agent is a specialist built for ecommerce and retail. Hire one, hire all — they work as a team so every part of your business runs smarter.
Converts browsers into buyers
Proactively engages shoppers, recommends the right products, handles objections and guides customers to checkout — like your best sales rep, always available.
Zero wait time, zero frustration
Answers customer questions instantly using your policies, FAQs and knowledge base. Escalates to a human when needed — seamlessly.
Keep your operations running tight
Monitors inventory, flags fulfilment issues, coordinates between teams and keeps your backend humming — without you having to babysit every process.
Optimize spend. Amplify reach.
Coordinates paid campaigns, times promotions for maximum impact and feeds performance signals back — so every ad dollar works harder.
Always on, always on-brand
Monitors your social channels, responds to comments and DMs, surfaces trending conversations and keeps your community engaged around the clock.
Rank higher, get found faster
Audits your product pages, generates keyword-optimised copy, builds internal linking strategies and tracks rankings — turning organic search into a growth channel.
From supplier to doorstep, optimised
Tracks supplier lead times, monitors carrier performance, flags delays before they hit customers and gives you full visibility across your entire supply chain.
More Agents Coming
Loyalty & Retention, Influencer Manager, Pricing Optimizer and more — rolling out soon.
Getting started
No developers needed. No long implementation projects. If you run a Shopify store, you are up in under an hour.
Link ChatNative to your Shopify, SFCC or custom catalogue in one click. Your products, policies and orders sync automatically.
Pick the agent roles that match your biggest needs — start with Support, add Sales, layer in Inventory as you grow. Each agent self-trains on your data.
Embed the chat widget on your storefront. Your AI workforce is live instantly — handling customers, optimising operations and feeding you insights around the clock.
The difference
"We deployed the Support and Sales agents on a Friday afternoon. By Monday morning, 73% of our customer questions were being resolved without a single human touching them."
Manage on the go
The Boss Portal app keeps you in command wherever you are. Watch your agents work in real time, jump in when it matters, close deals from your phone.
See every open conversation — AI-handled or escalated. Reply directly or let your agent keep going.
Revenue, tickets autosolved, ROAS, SEO — all your agents' live stats on one mobile screen.
Push notifications only when a human decision is genuinely needed. No noise, just signal.
Built for every channel
Whether you are DTC, omnichannel, luxury or mass-market — ChatNative adapts to your business, not the other way around.
Reduce cart abandonment, handle post-purchase inquiries and re-engage lapsed customers — all automated across your Shopify storefront.
Give your in-store and online customers one consistent AI assistant that knows your locations, hours, inventory and policies.
Recommend the right products by skin type, hair texture or lifestyle. Your AI sales rep knows your whole catalogue by heart.
Handle size questions, returns and style recommendations at scale — without growing your CS headcount.
Technical product questions answered instantly. Stock alerts sent automatically. Adventure purchases completed, not abandoned.
High-consideration purchases need high-touch support. Your AI team provides that at a fraction of the cost of human agents.
A small cohort of pioneering merchants get free access for life — all costs on us. Apply now before spots fill.